<h4 class="h6 fw-bold mt-3 mb-2 text-dark">Before the Appointment</h4><ul class="mb-3"><li>Verify provider identity matches Gletra app profile and ID badge</li><li>Share appointment details with a trusted contact</li><li>Secure valuables and restrict access to sensitive areas</li><li>Ensure an adult (18+) will be present throughout the service</li></ul><h4 class="h6 fw-bold mt-3 mb-2 text-dark">During the Service</h4><ul class="mb-3"><li>Maintain visibility of the provider's work area</li><li>Do not leave provider alone in home unless necessary and trusted</li><li>Use in-app Emergency button for immediate safety concerns</li><li>Decline requests to pay in cash if you prepaid through Gletra</li></ul>