<p>In these Terms, unless the context requires otherwise, the following definitions apply throughout this document and all incorporated policies.</p><div class="table-responsive mb-3"><table class="table table-bordered table-sm"><thead class="table-light"><tr><th>Term</th><th>Definition</th></tr></thead><tbody><tr><td>Platform</td><td>The Gletra website, mobile applications, Seller Panel, APIs, and all related services</td></tr><tr><td>User</td><td>Any person who accesses or uses the Platform, including buyers, sellers, and service providers</td></tr><tr><td>Seller</td><td>A registered vendor who lists and sells physical products through the marketplace</td></tr><tr><td>Service Provider</td><td>An independent professional offering home services through Gletra Home Services</td></tr><tr><td>Gletra Wallet</td><td>The stored-value account enabling prepaid payments, refunds, and rewards on the Platform</td></tr><tr><td>Order</td><td>A confirmed purchase of one or more products from a Seller through the Platform</td></tr><tr><td>Booking</td><td>A confirmed appointment for a home service with an assigned Service Provider</td></tr></tbody></table></div><p>Headings are for convenience only and do not affect interpretation. References to "including" mean "including without limitation." These Terms are governed by the laws of India, and courts in Bengaluru, Karnataka shall have exclusive jurisdiction subject to mandatory consumer protection remedies.</p>