<h4 class="h6 fw-bold mt-3 mb-2 text-dark">Chat and Messaging Abuse</h4><ul class="mb-3"><li>Mass messaging buyers who have not purchased from or inquired with your store</li><li>Sending promotional links unrelated to an active order or service booking</li><li>Repeated messages after a user has declined or blocked communication</li><li>Sharing external WhatsApp or Telegram groups for unsolicited marketing</li></ul><h4 class="h6 fw-bold mt-3 mb-2 text-dark">Call and Notification Abuse</h4><ul class="mb-3"><li>Robocalls or pre-recorded voice messages via Gletra calling features</li><li>Excessive push notifications beyond transactional and opted-in marketing limits</li><li>SMS campaigns without valid user consent and opt-out mechanism</li></ul>