<p>Service providers operate in customers' homes and represent Gletra during every appointment. Elevated conduct standards apply.</p><ol class="mb-3"><li>Arrive professionally dressed with visible Gletra provider identification</li><li>Respect customer property, privacy, and household rules</li><li>Do not solicit personal relationships or off-platform business from customers</li><li>Do not discuss other customers or share customer information with third parties</li><li>Report unsafe conditions or customer misconduct through proper channels</li></ol>