<p>The following activities during Gletra calls are strictly prohibited and may result in immediate account action.</p><ul class="mb-3"><li>Harassment, threats, hate speech, sexual content, or discriminatory language</li><li>Unsolicited marketing, spam calls, or telemarketing unrelated to active transactions</li><li>Soliciting off-platform payments, bank transfers, or deals circumventing Gletra fees</li><li>Recording calls without the knowledge and consent of all participants where required by law</li><li>Sharing OTPs, passwords, full payment card numbers, or KYC document images during calls</li><li>Impersonating Gletra staff, other users, or law enforcement officials</li><li>Using calls for illegal activity or to coordinate prohibited item transactions</li></ul>