<p>Gletra provides a technology platform that enables users to discover products, compare seller offerings, communicate via chat and calls, complete secure checkout, track shipments, book home services, and manage wallet balances. Gletra charges marketplace fees and commissions as disclosed in the Seller Panel and service provider fee schedules.</p><h4 class="h6 fw-bold mt-3 mb-2 text-dark">Services Provided by Gletra</h4><ul class="mb-3"><li>Multi-vendor product marketplace with search, filtering, and recommendation features</li><li>Seller Panel for inventory management, order processing, analytics, and payout requests</li><li>Gletra Home Services for booking electricians, plumbers, carpenters, cleaners, and appliance repair</li><li>Gletra Chat and integrated voice/video calling for transaction-related communication</li><li>Gletra Wallet for prepaid balances, instant refunds, and promotional credits</li><li>Customer protection, dispute resolution, and fraud prevention programmes</li></ul><p>Gletra does not guarantee the quality, safety, legality, or availability of any product or service listed by third parties. We conduct reasonable verification of sellers and service providers but do not warrant their performance beyond the protections described in our Customer Protection Policy.</p>