<p>All transactions on Gletra must be conducted through platform payment systems to ensure buyer protection, seller settlement, and regulatory compliance.</p><ul class="mb-3"><li>Complete all product purchases through Gletra checkout or Gletra Wallet</li><li>Pay for home service bookings through Gletra escrow—never direct cash to providers for platform bookings</li><li>Do not solicit or accept off-platform payments to evade marketplace commissions</li><li>Do not file fraudulent chargebacks for legitimately delivered orders or completed services</li><li>Do not abuse return or refund policies through wardrobing, empty box returns, or false defect claims</li><li>Do not manipulate wallet top-ups, promotional credits, or cashback programmes</li></ul>