<p>Service booking cancellations follow time-based rules to respect provider scheduling and travel commitments for electricians, plumbers, carpenters, cleaners, and appliance repair professionals.</p><h4 class="h6 fw-bold mt-3 mb-2 text-dark">Cancellation Fee Schedule</h4><div class="table-responsive mb-3"><table class="table table-bordered table-sm"><thead class="table-light"><tr><th>Time Before Appointment</th><th>Cancellation Fee</th><th>Refund</th></tr></thead><tbody><tr><td>More than 24 hours</td><td>Free</td><td>100% of prepaid amount</td></tr><tr><td>12–24 hours</td><td>15% of booking value</td><td>85% refund to wallet or original method</td></tr><tr><td>Less than 12 hours</td><td>25% of booking value</td><td>75% refund</td></tr><tr><td>Provider en route or arrived</td><td>50% of booking value</td><td>50% refund; no-show forfeits full amount</td></tr></tbody></table></div><p>Free rescheduling is available once per booking when requested at least 12 hours before the appointment through the My Bookings section.</p>