<p>Analytics cookies help Gletra understand how users interact with the platform so we can improve performance, fix errors, and optimise user flows for marketplace shopping, service booking, and wallet top-ups.</p><ul class="mb-3"><li>Google Analytics for aggregated traffic and conversion measurement (IP anonymisation enabled)</li><li>Internal analytics for feature adoption tracking across chat, calls, and Seller Panel</li><li>Error monitoring cookies capturing anonymised crash reports and performance metrics</li><li>A/B testing cookies for evaluating UI improvements with consent</li></ul><p>Analytics data is aggregated and does not include KYC documents, payment card numbers, or chat message content.</p>