<p>Gletra may place holds on seller earnings in the following circumstances:</p><div class="table-responsive mb-3"><table class="table table-bordered table-sm"><thead class="table-light"><tr><th>Hold Reason</th><th>Duration</th><th>Release Condition</th></tr></thead><tbody><tr><td>Active buyer dispute</td><td>Until resolution</td><td>Dispute closed in seller favor or refund processed</td></tr><tr><td>High return rate (&gt;15%)</td><td>Rolling 30-day reserve (10% of sales)</td><td>Return rate below 10% for 60 days</td></tr><tr><td>New seller probation</td><td>First 90 days — 5% reserve</td><td>Automatic release after 90 days if no violations</td></tr><tr><td>Suspected fraud investigation</td><td>Up to 90 days</td><td>Investigation cleared or legal order</td></tr><tr><td>Chargeback received</td><td>Until chargeback resolved</td><td>Evidence submitted; bank decision final</td></tr></tbody></table></div>