<h4 class="h6 fw-bold mt-3 mb-2 text-dark">Information You Provide Directly</h4><p>When you register, complete KYC, list products, or book services, we collect identifiers and contact details including your full name, email address, mobile number, delivery addresses, billing information, government-issued identification, GST registration numbers for business sellers, bank account details for payouts, professional certifications for service providers, and photographs submitted for profile or listing purposes.</p><h4 class="h6 fw-bold mt-3 mb-2 text-dark">Transaction and Communication Data</h4><p>We retain order histories, invoice records, return and refund requests, service booking details, chat message content, call metadata such as duration and participant identifiers, customer support tickets, dispute filings, and review submissions. Wallet transaction ledgers, including top-up sources and withdrawal destinations, are maintained for regulatory and reconciliation purposes.</p><div class="table-responsive mb-3"><table class="table table-bordered table-sm"><thead class="table-light"><tr><th>Data Category</th><th>Examples</th><th>Primary Purpose</th></tr></thead><tbody><tr><td>Account Data</td><td>Name, email, phone, password hash</td><td>Authentication and account management</td></tr><tr><td>Commerce Data</td><td>Orders, payments, shipping labels</td><td>Transaction fulfilment and dispute resolution</td></tr><tr><td>KYC Data</td><td>Aadhaar, PAN, business registration</td><td>Regulatory compliance and fraud prevention</td></tr><tr><td>Communication Data</td><td>Chat messages, call logs, attachments</td><td>Service delivery and safety monitoring</td></tr><tr><td>Device Data</td><td>IP address, browser, app version</td><td>Security, analytics, and personalisation</td></tr></tbody></table></div>