<p>All communication through Gletra Chat, voice calls, video calls, reviews, and support channels must comply with professional conduct standards.</p><ul class="mb-3"><li>No harassment, threats, stalking, or persistent unwanted contact</li><li>No spam, bulk unsolicited messages, or automated messaging without authorisation</li><li>No sharing of malware links, phishing content, or fraudulent schemes</li><li>No impersonation of Gletra employees, other users, or government officials</li><li>No recording of calls without required consent</li></ul>